Subject: Dispute Complaint Number 1110132287
Dear Mr. Tyler, February 17, 2011
On February 16th, Washington Gas sent 3 workers out to dig up
my shallow (less than 6 inches below the surface) pressurized gas
line for a long abandoned street light. They followed the linedigging laterally for about 10 feet and down about 2 feet below the surface where it joined the larger main gas feeder line to my house. They then closed off the street light gas line at the main and removed the abandoned street light gas line. I am satisfied that one of my problems with Washington Gas has been appropriately resolved and that the Maryland Public Service Commission was materially helpful.
Three more problems with Washington Gas, mentioned in Complaint Number 1110132287, have not yet been addressed.
The first that there are dozens of shallow street light lines in my community where gas street lights were previously removed, identical to my former situation with unmarked, pressurized gas light lines running just below the surface and not sealed deeper down at the gas mains. These remain a hazard to the community because homeowners can pierce them with a pick or shovel them when planting a garden or shrubs. A second problem is that our community still has 3 working gas street lights plus dozens of
derelict, abandoned gas street lights, most of them not quite vertical, most without theit glass globes and without gas mantles necessary to sustain the bright glow for illumination. The abandoned lights have the shallow gas lines
appropriately sealed at their intersection with the gas main.
Lastly, I complained that Washington Gas diverted calls about matters other than employment, billing, payments and emergencies to call centers in
The assistance of your agency in getting the identified remaining
problems resolved will be appreciated.